At Nuri Jewellery, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, communicate with us, create an account, place an order, or use our services.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or use our services, we may collect information such as:

Your name

Email address

Telephone number

Billing and shipping address

Order and purchase information

Payment-related information

Account information, where applicable

Communications and enquiries sent to us

Information relating to returns, exchanges, repairs, or customized orders

Device, browser, IP address, and website usage information

Cookies and similar technologies

We only collect information that is reasonably necessary to operate our business, process transactions, provide our services, improve the customer experience, and meet applicable legal requirements.

2. How We Use Your Information

Nuri Jewellery may use personal information to:

Process, confirm, and deliver orders.

Process payments and refunds.

Communicate with you regarding your purchases or enquiries.

Provide customer service and after-sales support.

Manage returns, exchanges, repairs, and customized orders.

Verify transactions and help prevent fraud or unauthorized activity.

Improve our website, products, services, and customer experience.

Maintain appropriate business and transaction records.

Comply with applicable legal, regulatory, accounting, and security requirements.

Send marketing communications where permitted and where the required consent has been obtained.

3. Payments

Payments made through our website may be processed by third-party payment service providers.

Nuri Jewellery does not necessarily receive or store complete payment card details. Payment information may be collected and processed directly by authorized payment providers in accordance with their own security standards and privacy policies.

4. Shopify

Our online store is hosted using Shopify, which provides the e-commerce platform that enables us to offer our products and services online.

Information relating to your use of our online store may therefore be processed by Shopify and its service providers as necessary to operate and secure the platform.

Shopify's handling of personal information is also governed by its applicable privacy practices and policies.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand how visitors use our website, improve performance, provide relevant content, and support analytics or marketing activities.

Depending on your location and applicable legal requirements, you may be provided with options to manage or reject certain non-essential cookies.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functions.

6. Marketing Communications

Where permitted by law, and where required with your consent, we may send information regarding Nuri Jewellery collections, new arrivals, exhibitions, special events, offers, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending necessary communications relating to an order, payment, delivery, or customer service request.

7. Sharing Your Information

Nuri Jewellery does not sell your personal information.

We may share information with trusted third parties where reasonably necessary to operate our business and provide our services, including:

E-commerce and website service providers

Payment processors

Banks and financial institutions

Courier and delivery companies

IT, hosting, security, and cloud service providers

Analytics and marketing service providers

Professional advisers, auditors, or consultants

Government, regulatory, customs, judicial, or law-enforcement authorities where required by applicable law

Third parties should only receive information reasonably necessary for the relevant purpose and are subject to their own legal and contractual obligations.

8. International Data Processing

Some of the technology and service providers used by Nuri Jewellery may process or store information outside the Kingdom of Bahrain.

Where personal information is transferred internationally, we take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection requirements.

9. Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials and passwords confidential where an account feature is available.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining transaction and accounting records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory obligations.

Retention periods may vary depending on the type of information and applicable requirements.

11. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights concerning your personal information, which may include requesting access to your information, requesting correction of inaccurate information, objecting to or restricting certain processing, withdrawing consent where processing is based on consent, or requesting deletion where legally applicable.

Certain information may need to be retained where required for legal, accounting, security, contractual, or regulatory purposes.

To make a privacy-related request, please contact Nuri Jewellery using the contact details below.

12. Children's Privacy

Our website and products are not specifically directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent would be required under applicable law.

13. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

Nuri Jewellery is not responsible for the privacy practices or content of third-party websites. We encourage customers to review the privacy policies of any external services they use.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business operations, or applicable legal requirements.

The latest version will be published on our website together with the applicable effective date.

15. Contact Us

If you have questions about this Privacy Policy, how your personal information is handled, or wish to make a privacy-related request, please contact:

Nuri Jewellery
Kingdom of Bahrain
Email: info@nurijewellery.net
CR: 197954-01

16. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable privacy and data protection requirements in the Kingdom of Bahrain.

Effective Date: September 2026

Nothing in this Privacy Policy is intended to restrict any mandatory privacy or data protection rights available under applicable laws and regulations.